Real-time public information system

Jernbaneverket is the national railway authority and the Norwegian government‘s agency for railway services. Jernbaneverket‘s customers are passengers, cargo forwarders, train operator companies - and any third parties affected by its operation. Traffic Operations and Customer Services is a section in Jernbaneverket responsible for providing customers with train traffic information. In order to enhance customer satisfaction, Jernbaneverket is to acquire a new information system solution, fully functional and ready-to-use, relaying relevant information in modern, customer-preferred information channels. Jernbaneverket‘s train information officers will operate the solution trough a gui. The solution will include automated visual and audible train announcing, rule- based announcement logics, a synthesized voice (tts) engine for pa- announcements, monitor / display drivers and management of these. An exclusive Jernbaneverket tts-voice will represent a company trademark. Proper integration with Jernbaneverket systems and technical infrastructure will be important. The solution will utilize long term (static) as well as short term (dynamic) route plans as a basis for train traffic information distribution. Dynamic train positions from signal systems (ctc), on-board gps equipment and manual train position input from traffic management will provide position data. a real-time arrival and departure time prognosis engine will be included. The solution will offer api‘s and data exchange interfaces towards other systems – in compliance with Jernbaneverket‘s standards.